J.D. Power – Roche Ranks Highest Satisfaction among Blood Glucose Meter

The study measures customer satisfaction with blood glucose meters based on six factors (in order of importance): performance (26%); ease of use (24%); design (20%); features (19%); cost of test strips (6%); and training (5%). Satisfaction is calculated on a 1,000-point scale. Overall satisfaction with blood glucose meters has increased to 826 this year, up 3 points from 2014.

Read more

Posted in Glucose & Insulin